Celebrating 30 Years of Success: ICAL International Customs And Logistics!

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We are proud to announce that one of our X2 Founding Members: ICAL International Customs And Logistics Pty Ltd is celebrating its 30 years Anniversary this 2019! Mark Coleman & Andrew Grima - Directors of ICAL shared with us their thoughts on this journey through the years and how ICAL has maintained his flag highly raised in the logistics industry.

"Our story begins in 1989, as a small start-up company founded by friends and originally set up as a customs broking and consulting firm based in Melbourne. It was, by nature and experience of the founders, designed to deliver a high calibre of professional service in the customs industry. 

From early on, the company experienced positive growth and 1995 saw the company become a fully accredited IATA Cargo Agent, which was the catalyst that saw the company transition from its traditional holding as a Customs Brokerage to include a dedicated Freight Forwarding operation. Over the course of the next few years, the company began handling large volumes of cargo, which necessitated the establishment of a Customs and Quarantine Licenced Bond Store.  

In 2013 ICAL became a founding member on X2 Elite and became a regular award winner for his high level of customer service. The company continued to go from strength to strength through the early 2000’s, with the opening of two interstate offices earlier this decade. Newcastle began in 2011 to service an expanding client base in the Hunter region, and Sydney followed soon after in 2013.  

Since this time, ICAL has continued to expand its global connections and service offerings, with a vast range covering freight forwarding and logistics management, trade compliance, customs brokerage, warehousing and third-party logistics. This is in addition to also being one of Australia’s leading sellers of plastic pallets, and operating a successful e-commerce fulfilment business from our Melbourne sites. Our aim at ICAL always has been and will continue to be a focus on establishing rich, long-term relationships, and providing the best service for you, your suppliers and your clients, whomever and wherever they are. 

In 2019, our team reached 55 staff members and we began operating out of a second facility in Melbourne, covering a total warehouse area of 6500 sqm. The expansion allows us to further assist our clients and demonstrates our ability to grow with our client’s needs.  

On behalf of all our staff at ICAL, we would like to thank you for your ongoing support."

All the best to ICAL on achieving these 30 years in the business, we wish them a continuing growth and success!

Member Testimonials

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X2 always thrives on raising the bar when it comes to connecting people. X2 conferences are one of a kind! As the founding member, we are happy to be in X2 Elite and the X2 Projects Network.
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I've been in the business for over 30 years, I have never had or experienced such and effort by the management team of the network to get members to participate and make their membership work for them.
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As a new member of the X2 Network, we are very impressed by the organization and its professionalism and focus on mutual business development. X2 has already given us some great opportunities to work with likeminded partners across the globe on both project and general cargo.
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We have been a member of X2 since 2014 and have attended six conferences. Richard and his passion for the network with his enthusiastic team have arranged all the conferences perfectly considering every single detail. We made many friends and found new global partners to work with at the conferences. X2 is one of the good solutions for our needs and we hereby thank them for their efforts.
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I have attended a lot of networks and annual meetings in the freight industry, but I have never come across a network like X2. This is another level. It is a pleasure to be a part of the X2 network - the professionalism, the attention to detail, the broad and knowledgeable staff - everything at the highest level.
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X2 is really an excellent logistics network, with a well-organized team that is always thoughtful and helpful. We are happy with X2 and expect a long journey together.
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